Wiki source code of Zugriff für den Support ermöglichen
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2.1 | 1 | In order for the support to be able to assist you with problems with the system, the appropriate access must be activated. |
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2.1 | 3 | To do this, go to "Client" -> "Settings" in the navigation menu and then to "Grant access for technical support". |
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2.1 | 5 | * The option "Grant access to the administration area" allows the support to view and change all settings! Accessing the data of the inbox is not possible with this option. |
| 6 | * The option "Grant access to the inbox" allows the support to have full access to the mailbox. | ||
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2.1 | 8 | [[image:grant_access_en.png]] |
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| 10 | Once the issue is resolved, make sure to revoke the access permission by unchecking the option. |